Return Policy



No hassle returns policy

If for whatever reason you are not happy with your purchase please contact us by email (Tyneway@tyneway.co.uk) or telephone us on 00 44 (0) 191 2130955 to get an authorisation number to return your item.

 

You will have to pay the postage costs back to us but we will post any replacement garments back to you postage free.

 

We will only accept the goods back in their original condition, all tags must still be attached and in the original bag.

Please remember to fill in the returns form telling us whether you want an exchange or a refund.

Please return all items to

PHAZECLOTHING
UNIT 12 GOSFORTH INDUSTRIAL ESTATE
CHRISTON ROAD
GOSFORTH
NEWCASTLE UPON TYNE
NE3 1XD

We will send any replacement items back to you within 2/3 days

Refunds will be processed on the same day the item is returned to us